As an enthusiastic and highly experienced UX Designer with 20 years in the design field, I am passionate about crafting intuitive, user-centered solutions that drive business impact. Throughout my career, I have had the privilege of working with diverse industries, including banking, automotive, insurance, and more. My approach is deeply rooted in design thinking methodologies - empathy, ideation, prototyping, and testing - to deliver meaningful, innovative experiences that delight users and elevate business performance.
Work Experience
Dec 2021 - Present
UX Designer
Tata Consultancy Services Pvt Ltd
As a Senior UX Designer at Kyndryl, I spearheaded the development of a collaborative cloud service management tool that increased revenue by 150%. My focus on enhancing user experience and streamlining operations has significantly improved client satisfaction and operational efficiency.
Apr 2014 - Dec 2021
UX Designer
Tata Consultancy Services Pvt Ltd
As a UX Designer at Tata Consultancy, I created user experience designs for prestigious clients like PwC, ING Bank, Aegon, AirAsia and Jaguar Land Rover leading to increase in user satisfaction and operational efficiency. My diverse experience across industries such as banking, manufacturing, and airlines equipped me with extensive knowledge of how UX design can enhance sales and customer satisfaction.
Sep 2013 - Feb 2014
UI Designer
IT Village Software Services Pvt Ltd
At IT Village Software Services, I implemented pixel-perfect HTML5/CSS3 designs that enhanced website performance and increased user engagement by 30%. My role involved designing intuitive interfaces and converting PSD layouts into high-quality, responsive web pages.
Jan 2013 to Aug 2013
Web Designer
Toboc International
During my time at Toboc, I designed multiple websites and WordPress projects, leading to a 25% increase in client acquisition and project success. This experience provided me with valuable insights into project dynamics and operations within startup environments.
Jan 2010 - Dec 2012
Freelance Graphic Web Designer
GyanArt
Through over 50 freelance projects focused on WordPress theme design, I enhanced client satisfaction and repeat business by 40% by creating user-friendly interfaces and navigation. Additionally, my experience in developing Flash websites refined my skills in animation and interactive design, which continue to inform my current UX strategies.
May 2006 - Dec 2009
Head of Design
Prosems Web Solution Pvt Ltd
As a partner in a startup, I managed design projects from inception to completion, achieving a 35% increase in client retention and project success through effective project planning and client interaction. My role involved closing deals, completing project handovers, and nurturing ongoing client relationships, skills I now leverage in my UX design practice.
Jun 2004 - Apr 2006
Design Faculty
Commits - Convergence Institute of Media
In my role as a design faculty member, I enhanced the graphic design curriculum, leading to a 50% increase in student satisfaction and engagement by effectively teaching principles and techniques in tools like Photoshop and InDesign. This experience has refined my ability to communicate design concepts, mentor others, and strengthen my user research and empathy skills for creating user-centered designs.
Aug 2000 - Apr 2004
Graphic Designer
In E ModeIn E Mode
In logo design, I created impactful logos and website templates that improved client brand recognition and website traffic by 25%, honing my ability to visually communicate brand essence. My mastery of design tools like CorelDRAW and Photoshop has laid a strong foundation for crafting intuitive, visually appealing interfaces and effectively incorporating brand identity into my UX designs.
May 1997 - Jun 2000
Textile Designer
In E ModeIn E Mode
In logo design, I created impactful logos and website templates that improved client brand recognition and website traffic by 25%, honing my ability to visually communicate brand essence. My mastery of design tools like CorelDRAW and Photoshop has laid a strong foundation for crafting intuitive, visually appealing interfaces and effectively incorporating brand identity into my UX designs.
Education
2014 - 2017
Masters Of Computer Application (MCA)
Elegant University - San Francisco, CA
2020 - 2023
Bachelors Of Computer Application (BCA)
Extra School of Arts - San Francisco, CA
Projects
Divi Product Launch
Lorem ipsum dolor sit amet consectetur adipiscing.
Divi Product Launch
Lorem ipsum dolor sit amet consectetur adipiscing.
Divi Product Launch
Lorem ipsum dolor sit amet consectetur adipiscing.
Divi Product Launch
Lorem ipsum dolor sit amet consectetur adipiscing.